{"id":106,"date":"2024-01-16T08:57:43","date_gmt":"2024-01-16T08:57:43","guid":{"rendered":"https:\/\/snitz.se\/gymnasium\/?page_id=106"},"modified":"2026-08-28T06:30:37","modified_gmt":"2026-08-28T06:30:37","slug":"klagomal-pa-verksamheten","status":"publish","type":"page","link":"https:\/\/snitz.se\/gymnasium\/vart-kvalitetsarbete\/klagomal-pa-verksamheten\/","title":{"rendered":"Klagom\u00e5l p\u00e5 verksamheten"},"content":{"rendered":"\n\t\n\t\n\t\n\n\t\n\t\n\t\t\n<section  class=\"c-block l-stacked  \" data-color-scheme=\"white\">\n\t<div class=\"ams-fifty ams-fifty--container ams-fifty--right ams-fifty--bottom l-container u-pt-fluid-3xl-6xl u-pb-fluid-3xl-6xl\">\n\t\t<div class=\"ams-fifty__content l-stack l-stack-xl is-left is-left@lg\">\n\t\t\t<div class=\"ams-fifty__text l-stack l-stack-lg\">\n\t\t\t\t\t\n\t<h1\n\tclass=\"c-heading u-font-title-1 \"\n\tstyle=\"\">\n\t\t\n\t\t\t\t\tKlagom\u00e5l p\u00e5 verksamheten\n\t\t\t\t\n\t<\/h1>\n\n\t\t\t\t\t\t\t\t\t<div class=\"text l-stack u-font-body\">\n\t\t\t\t\t\t<p>Vi vill att v\u00e5r skola ska vara s\u00e5 bra som m\u00f6jligt f\u00f6r alla!<\/p>\n<p>V\u00e5rt m\u00e5l \u00e4r att erbjuda en h\u00f6g och god kvalitet i alla v\u00e5ra verksamheter. D\u00e4rf\u00f6r \u00e4r det viktigt att vi f\u00e5r information om eventuella brister, s\u00e5 att vi i dialog med dig kan f\u00f6rb\u00e4ttra och utveckla verksamheten.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t <div class=\"ams-fifty__media u-ratio-square\">\n\t\t \t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2026\/04\/mg4591-600x400.jpg\" class=\"attachment-md size-md\" alt=\"Glad elev med h\u00f6rlurar framf\u00f6r penslar och f\u00e4rgglada pennor.\" sizes=\"(min-width: 64em) 600px, calc(100vw - 160px)\" srcset=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2026\/04\/mg4591-600x400.jpg 600w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2026\/04\/mg4591-300x200.jpg 300w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2026\/04\/mg4591-400x267.jpg 400w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2026\/04\/mg4591-800x533.jpg 800w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2026\/04\/mg4591-1024x683.jpg 1024w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2026\/04\/mg4591-1200x800.jpg 1200w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2026\/04\/mg4591.jpg 1500w\" \/>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\n\n<\/section>\n\n\n\n<section \n\t\t class=\"\n\t\t ams-contact\n\t\t \n\t\t c-block l-stacked\n\t\t \n\t\t \n\t\t js-load-more\n\t\t \"\n\t\t data-color-scheme=\"gray\"\n\t\t\t\t\tdata-count=\"3\"\n\t\t\t\t\t\t\tdata-count-mobile=\"2\"\n\t\t\t\t>\n\t<div\n\t\t class=\"\n\t\t l-container\n\t\t l-stack l-stack-fluid-2xl\n\t\t u-pt-fluid-3xl-6xl\n\t\t u-pb-fluid-3xl-6xl\n\t\t is-center\n\t\t is-center@md\n\t\t \">\n\t\t\t\t\t<div class=\"ams-contact__intro l-stack l-stack-lg\">\n\t\t\t\t\t\n\t<h2\n\tclass=\"c-heading u-font-title-1 \"\n\tstyle=\"\">\n\t\t\n\t\t\t\t\tB\u00f6rja alltid med att kontakta skolan\n\t\t\t\t\n\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"c-text l-stack u-cs-xl u-font-body\">\n\t\t\t\t\t\t<p>I f\u00f6rsta hand b\u00f6r du som har klagom\u00e5l p\u00e5 verksamheten v\u00e4nda dig till aktuell skolpersonal. Om du inte f\u00e5r hj\u00e4lp av personal p\u00e5 skolan b\u00f6r du som n\u00e4sta steg kontakta rektorn.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t    \t\n\t\t\n\t\t<ul\n\t\t\tid=\"contact-grid-6ab5ab3144ca4\"\n\t\t\tclass=\"ams-contact__list l-grid u-gap-fluid-2xl-4xl u-justify-center js-results \"\n\t\t\taria-label=\"Kontakter\"\n\t\t\tdata-filter-animation=\"off\"\n\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<li class=\"l-col-12 \" data-filter=\"skolledning\">\n\t\t\t\t\t<article class=\"c-card u-justify-center\" data-variant=\"inline\">\n\t\t\t\t\t\t<div class=\"c-card__content u-flex-basis-auto u-flex-grow-0 u-text-center@mobile\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-card__title u-font-title-3\">\n\t\t\t\t\t\t\t\t\t Lotta Kihlstr\u00f6m\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"position u-font-body\">Rektor<\/p>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"contact-info u-font-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"phone\"><a\n\t\t\t\t\t\t\t\t\t\t\t\t\thref=\"tel:0768852140\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"u-text-link\">076-885 21 40<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"email\"><a\n\t\t\t\t\t\t\t\t\t\t\t\t\thref=\"&#109;&#097;i&#108;t&#111;&#058;&#108;&#105;se&#108;&#111;&#116;&#116;&#101;.k&#105;&#104;&#108;&#115;&#116;&#114;&#111;&#109;&#064;s&#110;&#105;tz.se\"\n\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"u-text-link\">l&#105;sel&#111;&#116;&#116;e.&#107;&#105;&#104;&#108;s&#116;r&#111;&#109;&#064;snitz&#046;se<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"c-card__media\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"267\" src=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/lotta-webb-400x267.jpg\" class=\"u-radius-round u-ratio-landscape\" alt=\"\" sizes=\"(max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/lotta-webb-400x267.jpg 400w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/lotta-webb-300x200.jpg 300w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/lotta-webb-600x400.jpg 600w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/lotta-webb.jpg 715w\" \/>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/article>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\n\t\t\n\t\t    <div class=\"ams-contact__more u-inline-items js-load-more-btn\">\n        <button href=\"#\"\n                class=\"c-btn\"\n                data-style=\"rounded\"\n                data-size=\"md\"\n                data-width=\"full-mobile\"\n                data-variant=\"outline\">\n        \tVisa mer\n        <\/button>\n    <\/div>\n\n\t\t\t<\/div>\n\n\t\t\n\n<\/section>\n\n\n\n<section  class=\"ams-timeline c-block l-stacked\" data-color-scheme=\"timeline\">\n\t<div class=\"l-container l-stack l-stack-fluid-2xl u-pt-fluid-3xl-6xl u-pb-fluid-3xl-6xl is-center is-center@md\">\n\t\t\t\t\t<div class=\"ams-timeline__intro l-stack l-stack-lg\">\n\t\t\t\t\t\n\t<h2\n\tclass=\"c-heading u-font-title-1 \"\n\tstyle=\"\">\n\t\t\n\t\t\t\t\tS\u00e5 g\u00e5r det till\n\t\t\t\t\n\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t<div class=\"c-text l-stack u-cs-xl u-font-body\">\n\t\t\t\t\t\t<p>Enligt 4 kap. 8 \u00a7 skollagen (2010:800) ska huvudmannen ha skriftliga rutiner f\u00f6r att ta emot och utreda klagom\u00e5l mot utbildningen.<\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\n<ol class=\"c-steps\" data-variant=\"vertical\" data-size=\"lg\" data-columns=\"1\">\n\t\t\t<li class=\"c-steps__item\"\n\t\t\t\n\t\t>\n\t\t\t<div class=\"c-steps__circle u-radius-round\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra1tidslinje300x300-150x150.png\" class=\"\" alt=\"Siffran 1.\" srcset=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra1tidslinje300x300-150x150.png 150w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra1tidslinje300x300.png 300w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"c-steps__content l-stack-xs\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-steps__title u-font-title-3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPrata med skolans personal f\u00f6rst\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-steps__text l-stack-sm u-font-body\">\n\t\t\t\t\t\t\t<p>I f\u00f6rsta hand b\u00f6r du som har klagom\u00e5l p\u00e5 verksamheten v\u00e4nda dig till skolans personal. Om du inte f\u00e5r hj\u00e4lp av personal p\u00e5 skolan b\u00f6r du som n\u00e4sta steg kontakta rektor. Klagom\u00e5l kan l\u00e4mnas skriftligt, muntligt eller via bes\u00f6k.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t<li class=\"c-steps__item\"\n\t\t\t\n\t\t>\n\t\t\t<div class=\"c-steps__circle u-radius-round\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra2tidslinje300x300-150x150.png\" class=\"\" alt=\"Siffran 2.\" srcset=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra2tidslinje300x300-150x150.png 150w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra2tidslinje300x300.png 300w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"c-steps__content l-stack-xs\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-steps__title u-font-title-3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tAtt l\u00e4mna ett klagom\u00e5l till huvudmannen\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-steps__text l-stack-sm u-font-body\">\n\t\t\t\t\t\t\t<p>Enligt 4 kap. 8 \u00a7 skollagen (2010:800) ska huvudmannen ha skriftliga rutiner f\u00f6r att ta emot och utreda klagom\u00e5l mot utbildningen. Om du fortfarande inte \u00e4r n\u00f6jd kan du v\u00e4nda dig till skolans huvudman, som \u00e4r niv\u00e5n \u00f6ver rektor.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t<li class=\"c-steps__item\"\n\t\t\t\n\t\t>\n\t\t\t<div class=\"c-steps__circle u-radius-round\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra3tidslinje300x300-150x150.png\" class=\"\" alt=\"Siffran 3.\" srcset=\"https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra3tidslinje300x300-150x150.png 150w, https:\/\/snitz.se\/wp-content\/uploads\/sites\/3\/2024\/01\/snitzsiffra3tidslinje300x300.png 300w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"c-steps__content l-stack-xs\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-steps__title u-font-title-3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tVi bekr\u00e4ftar att vi har tagit emot ditt klagom\u00e5l och utreder det\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-steps__text l-stack-sm u-font-body\">\n\t\t\t\t\t\t\t<p>N\u00e4r du l\u00e4mnat dina klagom\u00e5l kommer dessa att skickas direkt till huvudmannen som, s\u00e5vida du inte valt att vara anonym, kommer att bekr\u00e4fta att klagom\u00e5let mottagits och utreda det.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t<\/ol>\n\t\n\t\t\t<div class=\"ams-timeline__action u-inline-items\">\n\t\t\t\t\t\t\t\n\n\n\n<a href=\"https:\/\/academedia.digitalfox.se\/AddMatter2.aspx?MatterTypeID=26&amp;View=EXT\"\n\t\n\tclass=\"c-btn \"\n\tdata-style=\"rounded\"\n\tdata-size=\"md\"\n\tdata-width=\"full-mobile\"\n\tdata-variant=\"default\"\n\ttarget=\"_self\">\n\t\t\t<span class=\"label\"> Till formul\u00e4ret f\u00f6r klagom\u00e5l<\/span>\n\t\t\t\t\t\t\n\t<\/a>\n\t\t\t<\/div>\n\t<\/div>\n\n\t\t\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1471,"parent":104,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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